Book a Reservation on behalf of a Customer for Free

It is always recommended that a customer books for themselves. In the event that they cannot, this article details how an Admin can help.

On the Overview page of the Dashboard

• Select the desired day, time, and court

• Select the Reservation type

• Assign booking ownership to the chosen Customer

• Choose the appropriate group size

• Ensure the Free of Charge option is toggled on

When an Admin books a Reservation that is free, the system does not process any charges and the reservation is confirmed immediately.

• Had an Admin made this Reservation on behalf of the Customer and not made it free, the other charges would go through as expected.