Admins using Alfie AI for support

For an Admin to use Alfie, they can:

• Click on the Question Mark in the bottom left corner of the Dashboard

• Notice the Ask Alfie text box appears at the bottom of the screen

• Type a question into the Ask Alfie text box

• Wait for Alfie’s response as it gathers the proper information from the Knowledge Base

• Use the information Alfie provides to complete an action in the Dashboard

  • Or

• Ask Alfie a follow-up question for more information

To reduce the size of Alfie’s text box:

• Hover over the text box

• Click on the black X at the top right of Alfie’s text box

• Watch as the size of Alfie reduces

To turn Alfie off:

• Notice Alfie is at the bottom of the screen

• Click on the white Question Mark in the bottom left corner of the Dashboard

• Notice as Alfie disappears