What are Operation Events?

Operation Events are a unique way for you to block off a court/table to stop Customers from reserving.

Operations are used as a means to perform maintenance, either on the court/table or because of something around the court/table.

To block off a court/table, or multiple courts/tables

• Create an Event like you would in an other situation

• Choose Internal, and then Operations from the Reservation Type

• Select the courts/tables you want to block off

• Write any internal notes on the reason why the court/table is blocked off

• Book the Operation Event

You will notice on the Customer’s side of the App how the court/table you blocked off is no longer visible for Reservations. The PodPlay system will exclude Operation Events so that it does not interfere with Analytics (e.g. the court utilization).