What is a Promo Code and how does it work?

Promo Codes are a valuable tool for every Club. Each Club can use Promo Codes differently, depending on their use case. The following settings for a Promo Code that can be adjusted and toggled on or off are:

• Value = expressed in either a Percentage discount or Fixed amount discount

  • Note: it’s important to note that when a Fixed amount discount Promo Code is used, the Promo Code can only be used once. Meaning, if a Promo Code has a $50 worth, and a Customer signs up for a $45 Event, the Customer does not retain the remaining $5.

• Applicable to = Reservations, Open Play, Tournaments, Leagues, Kids Class, Adults Class

• Limit the number of redemptions = applies across all Customers, not per Customer

• Allow multiple uses = a Customer may redeem more than once

• First game only = only valid for first-time bookings

• Add start date = valid if used after this date

• Add end date = valid if used before this date

• Add specific days = valid if the reservation is on one of these days

  • Note: this setting applies to days of the week, meaning Sunday - Saturday

• Restrict to Domain = valid only for users with an @domain email address

• Restrict to Users = valid only for users in this list

  • Note: once a promo code has been created with John, Jill, and Jackie, the Promo Code cannot be edited to include Jasper, Jerico, and Joseph

How can I create a promo code?

• Navigate to the Promo Codes tab on the left side panel

• Click the blue “Create Promo Code” button on the top right hand side

• Edit the details of the Promo Code

• Click the blue Create button on the bottom of the side panel