When is the Cancellation fee charged to the Customer?
Edited
Unlike how the PodPlay system will charge Customers after their Reservation is over in order to bundle charges (learn more in this article), a Cancellation fee is charged to the Customer at the moment they cancel their Reservation.
The reason why the Customer is charged the Cancellation fee right away is because that Customer will no longer be visiting the Club, and therefore the PodPlay system does not anticipate bundling any additional chargres.
Cancel
Reservation
Cancellation Policy
Fee