How to add a Phone Number
There are two ways to add a phone number to a Customer’s Account:
From the front-end App
From the Dashboard
From the front-end App, the Customer would:
Click on the Account tab (bottom right button)
Click on Account Info (top button)
Click on “Phone”
Enter phone number
Click the Send Code button
The system will then verify the phone number by sending the Customer a code
Enter the code received via text message into the App
From the Dashboard, an Admin would:
Navigate to the Customer Page
Search for the specific Customer
Click on the Customer’s Account
Notice the side panel pops-up
Click the pencil icon next to Phone Number (top of the Overview tab)
Enter a phone number
Click the blue Save button
INTERNATIONAL Phone Numbers:
When the Customer clicks on the “Phone” button in the Account Info section, if the flag the Customer sees belongs to their country, they do not need to add +CODE.
If the flag they see does not belong to their country, the Customer can either:
Choose the country with the flag dropdown
Then add the phone number without +CODE
Add +CODE [number]
This will choose the flag for you