What happens when a Customer leaves an Event?

If someone in a full Event decides not to attend the Event, they can cancel their participation, and others on the Waitlist will be notified.

• Any Customer who cancels their Event attendance will be charged, or not charged, based on the cancellation policy setting for the Event.

  • To learn more, read about Is the Cancellation Policy Different for Events?

Everyone on the Waitlist is notified via email at the same time when a spot opens up. The reason for this is to give everyone an equal opportunity to take advantage of the open Event spot.