What is a Booking Horizon?
A Booking Horizon is the number of days in advance from TODAY that a customer can book a Reservation. This Booking Horizon is visible at the top of the booking flow, shown here in orange:
A Customer can book a private Reservation up until the last day of their Booking Horizon.
Non-members and Members can have different Booking Horizons, and even different Membership tiers can have unique Booking Horizons.
For example:
Non-members can book 5 days in advance
Membership A can book 7 days in advance
Membership B can book 14 days in advance
Read here for more on Membership Models and Membership considerations
The next day of Reservation slots is available to the Customer at 12 am, midnight. Meaning, if the Booking Horizon for a Member is 14 days, they will be able to see their 14th day in the future at 12 am, mightnight. This is different from the “last day” of a Booking Horizon for Events, which are published at 12 pm, noon, local time to the Club’s location.
While a Customer CANNOT book a private Reservation past their Booking Horizon, an Admin CAN book a private Reservation past a Customer’s Booking Horizon. The system will allow an Admin to book a private Reservation as far out as preferred within the Dashboard.
To learn more about Booking Horizons when it comes to Events, read these two articles about: