What is a Switch Cushion and how does it work?

Note: if your Club only has one Location, the Switch Cushion will not pply to your Coaches.

The Switch Cushion inside the Coach profile is a time buffer that a Coach can set between when a Customer can book them and when they will be ready for a lesson when moving between Locations.

As an example:

• Assuming the Coach is currently in a lesson, if a Customer wants to book this Coach at another Location, and the current time is 5:35 pm and there is a 1-hour Switch Cushion, the Customer will be able to book the Coach for a 7 pm lesson at that different Location. Or, the Customer can book the Coach at the same Location for immediately after the current Reservation.

• To illustrate further in the picture below,

  • The Gray highlight shows this time slot has passed

  • The Blue highlight suggests the Coach is currently in a lesson

  • The White space for the location at the bottom suggests the Switch Cushion is an hour for the Coach to move from one Location to another

  • The Green highlight shows Availability for

    • Immediately after the current Reservation, at the current Location

    • Availability 1-hour after the current Reservation ends, at a different Location