How is a Coach paid for their work?

• When a Coach sets up their profile, there is a blue button link labeled Start Onboarding under the Payments section. This is the button that leads a Coach to Stripe, so that they may set up an account to receive payments.

  • Without finishing this Stripe account, a Coach cannot be paid for their work through the PodPlay system.

• If a Coach does not complete their Stripe payments onboarding, an Admin will see this error message in the Coach profile when clicking on the same Payment section.

• Once the Payment method has been completed by the Coach, they will receive income for their work at the Club!

Please note: If your Club has elected not to pay any Coach through the PodPlay system, ask your PodPlay Customer Success Manager (CSM) to turn off Coach payments. There is a feature inside the back-end settings that will stop a Coach from setting up their Stripe account, which is necessary to avoid any Coach mistakenly setting up their Stripe account and receiving double-pay (payments through the system and outside the system) for their lessons.