How are Customers charged for Replays?

Yes, Customers are charged for Replays.

A Club can choose to give their Customers a certain amount of free Replay Credits so they can try out the Replay feature. This is set up during the Onbaording process.

If a Club does not provide free Replays Credits, or if the Replay Credits provided to the new Customer run out, the Customer will be charged $0.50 for each Replay.

When a Customer runs out of Replay Credits, the Customer will receive a pop-up alert at the start of their next Reservation stating the Customer will be charged for each Replay they make.