Account quick-start guide

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  • What is a Customer Account in the PodPlay system?

    • A Customer Account is the unique profile each Customer has within your Club’s App. When a Customer signs up on your App, they create an Account. They will enter their name and email during sign-up, and will need to later enter their phone number and credit card information. With these four data points,

      • Name

      • Email

        • Customers are prompted to enter their Name and Email when signing up

      • Phone Number

      • Credit Card (cc)

        • Customer are prompted to enter their Phone Number. cc, and sign any Club liability waiver before joining an Event or booking a Reservation. These items can also be completed and signed from the Account tab of the App.

    • Each Customer is unique. Meaning an email and phone number can only be used with one Customer Account at a time. A Customer will not be able to add their email or phone number to anyone else’s account while it is being used in their account.