Charging an Annual Membership from the Dashboard

A Customer can choose an annual Membership from the front end App, if the Club provides an option for it

If the Club does not provide an Annual option on the front end App, Admins can charge Customers for an Annual Membership from the Dashboard, so long as the Customer has a phone number and credit card in their account

To do so, the Admin will:

• Search for the Customer

• Ensure they have an active payment method

  • If the Customer does not have an Active payment method

    • Ask the Customer to update their payment method

• Navigate to the Membership section of the Customer’s Account

• Choose the specific Membership the Customer wants to purchase

• Change the charging frequency to Yearly

• Charge the Customer