When is a Customer charged for their Reservation or Event spot?

When a Customer books a Reservation, they block that time off for other Customers. The PodPlay system will place a hold on their credit card (cc) to ensure they have the necessary funds for the Reservation or Event and then charge the Customer after the Reservation or Event is over. The exact time when a Customer is charged after the Reservation or Event is over is 45 minutes later.

• To learn more about holds on a Customer’s cc, read about Why the system charges after the Reservation or Event is over.