Where does the PodPlay CSM track the new feature request?
Edited
The PodPlay Customer Success Manager (CSM) will generate a ticket for your Feature Request (FR).
This ticket is tracked internally at PodPlay by the PodPlay CSM and the PodPlay Developers.
Tickets are organized by priority and urgency.
Some FR are more valuable, making a more significant impact than other FRs.
The PodPlay Developers are responsible for meticulously organizing and creating FRs so that you continue to see valuable new ways to support your customers.
If you don’t know how the FR would work, and you know the objective you want to accomplish, your PodPlay CSM will strategize with the PodPlay Developers to solidify a resolution.
CSM
Feature Request
Workaround