How does a Coach receive payment if they don’t set up a Stripe account?

If the Coach does not set up their own Stripe account, the Club will pay the Coach outside of PodPlay.

• If your Club has elected not to pay any Coach through the PodPlay system, ask your PodPlay Customer Success Manager (CSM) to turn off Coach payments. There is a feature inside the back-end settings that will stop a Coach from setting up their Stripe account, which is necessary to avoid any Coach mistakenly setting up their Stripe account and receiving double-pay (payments through the system and outside the system) for their lessons.

There are two different ways the system pays a Coach

• To learn more, read about the Overview of Payment Process for Coaches

In the situation where a Coach is added to a Reservation and they do not have a Stripe account:

• The Customer is paying for their Reservation plus the Coach’s rate directly to the Club

  • This means the Coach MUST STILL add a rate into their Coach Settings

    • To learn more, read about Setting a Coach Rate

• And, the Club can issue the Coach a payment for their work via check or other preferred means

In the situation where a Coach is added to an Event and they do not have a Stripe account:

• The Customers joining the Event are paying for their spot in the Event.

• The Coach’s rate for that Event, even if entered into the Event, is not paid out through the PodPlay system because there is no Coach Stripe Account.

  • To learn more, read about the How the Coach/Club split works for an Event

• And, the Club can issue the Coach a payment for their work via check or other preferred means.