Pay a Coach ad-hoc
If a Coach works longer hours than anticipated, or if a Coach was sent an incorrect amount of funds for their work, the system allows for an Admin to pay a Coach when necessary
To learn more, read about the Payment Process for Coaches
For an Admin to transfer extra or missed money to a Coach, they can:
Click into any Reservation or Event where a Coach worked
It’s important to note: the Coach will have to be added to the Reservation or Event
To learn more, read about Including a Coach in an Event and Booking a Reservation with a Coach
There’s also a difference between transferring funds to a Coach from a Reservation versus an Event, with more details below
Navigate to the Purchase tab of the Reservation or Event
Notice the button “Transfer” above all the Purchase Details
Click on the Transfer button
Click on the Coach to transfer funds to
Type in the Amount to Transfer and a Description
Click on the blue button labeled Create Transfer
This way of paying Coaches for missed amounts is only available inside of a Reservation or Event
This transfer of funds to a Coach can be done with Reservations or Events in the past, and the funds always come from the Club’s Stripe Express Account, similar to how the Coach receives funds during an Event
To learn more, read about the Payment Process for Coaches
Note for PodPlay's International Clients: Coaches are not paid through the PodPlay system if the Club is located outside of the U.S. The reason for this is that paying a Coach through the system would require a cross-border transfer, resulting in a currency exchange. Coaches at Clubs located outside of the U.S. should still be added properly to all Events and Coaching lessons, then the Club pays the Coach outside of the system. Clubs can easily manage how much a Coach needs to be paid using the Export button on the Coach page in the Dashboard. Data included inside the exported CSV includes:
A list of all private lessons, clinics, and other activities each Coach taught
How much money was listed on the Coach's rate during each lesson, clinic, or event
This CSV provides a clear, organized summary of Coach compensation.