Video Retention Policy

PodPlay’s video retention policy applies to:

• Replays camera footage

• Security camera footage

For Replay Cameras:

• The replay cameras used on the court create replays every time a Customer clicks the Capture Replay button; these are called Quick Replays

  • The replay cameras also retain the video feed for 48 hours before deletion

• If a Customer wants to create a Custom Replay, they have 48 hours before the recording is deleted forever

  • These Custom Replays can last up to an hour and are charged to the Customer separately from any Quick Replays the Customer captures during play-time

• Any replays captured, whether Quick or Custom, are retained in the app/system for Customers to refer back to forever

• To sum up:

  • A Customer who generates Quick or Custom Replays will have those Replays in the system forever, and any other video feed that is not captured will be deleted after 48 hours

• To learn more, read:

  • What is a Replay and how does it work?

  • What is a Custom Replay and how much do they cost?

For Security Cameras:

• The security camera feed is stored for 30 days before deletion

• To learn more, read:

  • Autonomous Security

  • 24/7 Security Monitoring