Are we able to provide Gift Cards to our Customers?

Yes! You can provide Gift Cards to your Customers. This is a big ask around the holidays, though it is frequently asked for throughout the year.

1. If you would like to provide Gift Cards to your Customers, here’s how you would do it:

   • Receive a request for a Gift Card

   • Identify if the Gift Card is for an existing Customer or a new Customer (new meaning not in your Club’s system yet)

     • If the Gift Card is for an existing Customer, follow this process:

       • How do I add a Gift card for an existing Customer?

     • If the Gift Card is for a new Customer (not already inside your system), follow this process:

       • How do I add a Gift card for a new Customer?

   • Create a Purchases on the Customer who is buying the Gift Card

   • Write in the details of the Gift Card purchase, including who the Gift Card is for

   • Deposit Credits into the Customer’s Account who is receiving the Gift Card

2. And if the Customer who is purchasing the Gift Card wants the Customer receiving the Gift Card to receive an email about their Gift Card, the Club will

   • Manually send an email about the Gift Card details

     • Here are further details of the Gift Card process on PingPod’s site