PodPlay Strategy
The strategy of the company and software now supporting you
Mindset and Tactics
How PodPlay Uses Kisi to Power its Autonomous Operating Model
PodPlay Technologies is the leading company powering a new type of model for experiential consumer businesses: autonomous experiences . Autonomous e...
Being Your Own ICP
Most technology VC’s are allergic to 4-wall businesses. Physical space just doesn’t scale like software. So, if you pitch most VC’s the idea of spendi...
How to Monetize the PodPlay Pro Monitors
When club owners experience PodPlay’s integrated digital scoreboards and replays they immediately see why their customers would love it. The cool fa...
Introducing Alfie: PodPlay AI Agent
Leading the Customer Success team at PodPlay Technologies feels natural because I grew up in the service industry. My mother owned a private catering ...
On visionary Founders Part 2: Making a Dent in the Universe
In On Visionary Founders Part I: Would Jay Gatsby be Investable? I asked what we could learn about the archetype of the visionary founder from The G...
On Visionary Founders Part 1: Would Jay Gatsby be Investable?
From a young age, my two great passions were literature and entrepreneurship. At various times, when I was asked “What do you want to do when you grow...
Your App is Your Front Door
“All pickleball booking software is the same.” If you believe the above statement, this blog is not for you, and I would be happy to direct you to the...
Build Something You Are Proud Of
I had an interaction with Jason Lemkin this weekend that made me think about key drivers of word-of-mouth. I agree with Jason that word-of-mouth is ...
How to Bend the Pickleball Club Revenue Equation
Dear Pickleball Operators, If I told you that you can increase court utilization by 10% - do you have any idea how much money that can make you in a y...
The Guide to Starting Your Pickleball Business
In their 2023 State of Pickleball: Participation & Infrastructure Report, Pickleheads and SFIA estimate there are 12,081 Pickleball facilities in th...
Why User-Generated Replays Matter
Picture yourself on the floor at Madison Square Garden watching your favorite band (I saw The National there recently so I’m going to picture that). T...
Sharks Pool Club: A PodPlay Case Study
When PingPod acquired the assets of Sharks Pool Club in Q2 2023, the investment thesis was that it could dramatically improve Sharks profit margins by...
Digital Scoreboards + DUPR
Have you ever watched your customers argue with each other over whether the score is 8-7 or 9-7? You watch in dismay as they question their playing pa...
What Consumers Want, When They Want
Amazon’s retail business is built on the insight that customers value low prices, vast selection, and fast, convenient delivery - and that these drive...
Changing the Game with User Generated Content
Picture this: it’s match point. Your opponent hits a cross-court volley that looks like a winner, but you manage a lunging backhand return, perfectly ...
The Coaching Flywheel
One of the key drivers of fast-growing racket sports like ping pong and pickleball is that almost anyone, regardless of age and athletic ability, can ...
The PodPlay Advantage, Managing Time-Bound Inventory
Very few racket sports clubs would say they are in the business of managing inventory, which sounds boring, like stocking shelves. It is much more exc...
PodPlay 101, Built by Players for Players
PingPod came into existence when David pitched Max and Ernesto on the idea of building a network of small format ping pong venues (Pods) in New York ...
Software
How to navigate between Dashboard and Customer UI
How do I navigate between the Admin Dashboard and the customer UI? To move between the front-end App to the back-end Admin Dashboard is easy. Simply,...
Explaining Terminology
What is a PodPlay Client ? PodPlay clients are using PodPlay to run their facility. They use our software because it’s the only software in the recr...
Who do I speak to if I find a bug or have a Feature Request?
If you find a bug, contact your PodPlay Customer Success Manager (CSM) and detail the bug you found for them to bring back to the PodPlay Developers. ...
Installing PodPlay
PodPlay is easy to use, install, and incorporate into your Club’s standard operating procedures (SOPs). From a Software perspective, you can begin u...
PodPlay Versioning
How often is PodPlay updating software? The PodPlay team believes in constant iteration and evolution. We have worked across various sectors and know...