PodPlay Help Center
How can we help?
Results
No results found
More results
We use cookies to analyze website traffic and help improve our visitor experience. Privacy Policy
Home
Browse knowledge base
Using PodPlay
Customers

Play Pass

Customer
What is a Play Pass? Where can they be viewed?
Play Passes are a unique feature in PodPlay and they allow a Customer to join an Event without using their credit card, Credits, or a Promo Code The P...
How can a Customer use a Play Pass?
It’s very easy for Customers to use a Play Pass when signing up for an Open Play! Using the same booking flow for a Reservation or an Event, a Custome...
How can Customers purchase a Play Pass?
A Customer can only acquire a Play Pass right now through a Membership. When Play Passes are available for purchase through other means, all Customers...
What happens if a Customer cancels after using a Play Pass?
Depending on the Club's Cancellation Policy, the outcomes will change. If a Customer cancels their participation in an Open Play they used a Play Pass...
Admin
How to view how many Play Passes a Customer has remaining
Admins can view how many Play Passes a Customer has remaining For an Admin to view the Customer’s Play Passes, they will: Navigate to the Customer Pag...
PodPlay