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Using PodPlay

Play Pass

Customer
What is a Play Pass? Where can they be viewed?
Play Passes are a unique feature in PodPlay and they allow a Customer to join an Event without using their credit card, Credits, or a Promo Code The P...
How can a Customer use a Play Pass?
It’s very easy for Customers to use a Play Pass when signing up for an Open Play! Using the same booking flow for a Reservation or an Event, a Custome...
How can Customers purchase a Play Pass?
A Customer can only acquire a Play Pass right now through a Membership. When Play Passes are available for purchase through other means, all Customers...
What happens if a Customer cancels after using a Play Pass?
Depending on the Club's Cancellation Policy, the outcomes will change. If a Customer cancels their participation in an Open Play they used a Play Pass...
Admin
How to view how many Play Passes a Customer has remaining
Admins can view how many Play Passes a Customer has remaining For an Admin to view the Customer’s Play Passes, they will: Navigate to the Customer Pag...
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