What is a Play Pass? Where can they be viewed?

Play Passes are a unique feature in PodPlay and they allow a Customer to join an Event without using their credit card, Credits, or a Promo Code

The Play Pass feature is currently used in conjunction with Memberships

• A Club can allot their Customers who purchase Memberships any number of Play Passes per month

• Offering Play Passes as a Membership perk is valuable in the same way as Replay Credits or discounted rates during Off-Peak hours

All Play Passes are visible to the Customer in the Account tab of the App

When a Customer clicks on Play Passes, they will see the different Play Pass Cards available to them, like this 10-session pass below:

Each Play Pass details how many Play Passes remain for available use, how the Customer acquired it, and an expiration date

When the Club is setting up this Play Pass park for Memberships, the Club can choose to have a Play Pass that is usable for

• Open Plays

• Clinics

• Tournaments

• Leagues

• Custom Events (unique to a Club)

• Or any variation of these Events

  • As an example, a Play Pass could be applied to Open Plays and Clinics, Tournaments and Leagues, Open Plays and Clinics and Tournaments, or all Event types

• To learn more, read How to view how many Play Passes a Customer has remaining and How a Guest Pass Works

Below is an example of one Club’s Play Pass allocation: