Autonomous Security
Information for Clubs on the Autonomous Plan
General
Autonomous Security
If your Club is on the Autonomous plan or higher, PodPlay will provide your Club with several security features. Some of these features include: App...
24/7 Security Monitoring
We employ a third-party security firm which is monitoring each Club on the Autonomous+ plan 24/7. This firm has direct connection to the venue’s CCT...
Unlock Door Button
When a Club has installed Autonomous Security, any Reservation or Event a Customer signs up for will show an Unlock Door Button This button becomes vi...
What is the difference between Kisi and RemoteLock?
There are differences that you can review on the Kisi and RemoteLock website. Since the beginning, we have used Kisi, and have become a Kisi provider....
What physical security does PodPlay offer my Club?
Your Club’s physical security is a high priority! PodPlay is not directly involved with the physical security of your Club, unless you are on the Aut...
Automatic Voice Down
Automatic Voice Downs for Ping Pong
Voice downs are recordings you can release to a certain table when necessary. To activate a voice down Go to the admin dashboard Select the desired co...
Automatic Voice Down for Pickleball
Automatic Voice Downs (AVDs) are recordings you can release to a certain table when necessary. To activate a voice down: Go to the admin dashboard Sel...
Automatic Voice Downs for Golf Sims
Automatic Voice Downs (AVDs) are recordings you can release to a certain table when necessary. To activate a voice down: Go to the admin dashboard Sel...
Why would a Club want to communicate with a Customer at one of their courts/tables?
A Club can use the Voice Down message system to communicate for various reasons. They might want to inform their Customers that the reservation is alm...
What is a Voice Down and how do I use it?
A Voice Down is only used by the PodPlay clients on the Autonomous plan. These clients use Voice Downs to communicate with the customers at a partic...