PodPlay Help Center
How can we help?
Home
Browse knowledge base
Getting Started
The basics
Club Pricing Models
Foundational Pricing Considerations

Spot+ Advantages and Disadvantages

Edited

THIS PRICING IS NO LONGER AVAILABLE.

Check out Court+ pricing (Bill Splitting) and the Court+ Advantages and Disadvantages

Model at a glace:

  • Participants pay per spot/hour

  • Spot Rate = court rate / # of participants

  • Members get a discount on their spot, not court

  • Booker picks a time slot and number of participants, then invites other participants to the Reservation

  • Booker can choose to foot the bill for all invitee spots, some spots, or just pay for their spot

Customer Advantages

  • Fairness - everyone pays their own way

  • Medium friction - booker has no need to collect money from other participants

  • Options - gives Booker the ability to pay for other invitees, or not

Customer Disadvantages

  • Foresight - the Booker needs to know who they are playing with in advance

  • Process Errors - the Booker needs to know how many participants are playing at time of booking and select the correct player count

  • Increased Price - if invitees don’t accept, Booker is must cover their cost

  • Poor CX - the Booker is often surprised because they didn’t know the invitees weren’t going to join

  • Stick Philosophy - introduces a “Stick” to Booker through a higher cost in the end

  • Extra Charge - potential for invitees in the Reservation to pay more than the total cost of the regular court (if incorrect participant quantity is selected)

  • Credits - the Booker cannot cover for their invitees using Credits

  • Coaching Lessons - the Booker cannot split the cost of the Coaching Lesson with invitees

Club Advantages

  • Resolves the Non-member free rider problem

  • Headline pricing for Booker is lower even if hourly court costs are the same

Club Disadvantages

  • Operationally intensive with more room for error

    • Front Desk needs to ensure all invitees accept Booker’s invite to the Reservation, or else lose the Court revenue for the other spots

  • Staff becomes an enforcer for Booker and Players to accept invitations

  • Staff must update the Reservation from the Dashboard for different Participant quantities

  • Staff must charge for differing participant quantity or refund if no-show

  • Introduces a “Stick” in the Customer’s experience

Spot+
PodPlay