Cancel a Membership

When a Customer wants to cancel their membership, or if an Admin wants to cancel a Customer’s membership, these are both accomplished in the same way.

To cancel a membership, an Admin will

• Navigate to the Customer page of the Dashboard

• Search for the Customer in question

• Click into the Customer’s Profile

• Scroll down to the Membership in the Overview tab of the side panel

• Click on the blue Membership flag to edit the Membership

• Notice a new Membership side panel pops up

• Click on Cancel

The Membership will remain active until the end of the Customer’s subscription