PodPlay Service, Plans, and Prices
Tech stack, SLAs, and plan prices
Service
Customer Request Portal
Edited 2 months ago
A new " My requests " button on the top right of the knowledge base will track feature requests and issues submitted through the portal You can now ...
CS Service Level Agreements
Edited 8 months ago
The design and infrastructure of the PodPlay system pushes a Club’s Customers to enjoy their time playing rather than being sucked into an app. With m...
Dedicated Slack channels
Edited 9 months ago
Various Slack channels can be set up for easy communication between PodPlay and your Club If your Club does not use Slack, a joint channel between Pod...
Setting up Slack
Edited 10 months ago
Slack is a messaging platform for businesses and is an app you can download onto your computer and phone It is an efficient way to communicate with y...
Plans
PodPlay Technology Plans
Edited 8 months ago
PodPlay offers four distinct plans for every Club. A Basic, Basic+, Professional, Autonomous, and Autonomous+ plan. The plan features and functionalit...
Can my Club be one PodPlay Plan, and the courts/tables be one plan?
Edited last year
Normally, your PodPlay tier for your Club is the same support tier for your courts. There have been unique situations, where a Club can have a Profess...
How do I change from one plan to another?
Edited last year
If you want to change your PodPlay plan from one tier to another, contact your PodPlay Customer Success Manager (CSM). Your PodPlay CSM can help guide...