Bill Splitting with a Coach

Read here to learn more about The Court+ pricing model.

• If a Customer books a private Reservation and adds a Coach for a lesson, the Coach rate CAN BE SPLIT between all Customers attending the Reservation

  • To learn more, read Overview of Payment Process for Coaches

• If the Reservation Holder wants to invite their friends to the private lessons, it’s important that the Reservation Holder selects the correct Group size of players who will take the private lesson with the Coach

  • It is extremely important for the Customer to select the correct group size because a Coach can be paid different amounts when different quantities of players are taking a private lesson

    • To learn more, read about How a Coach sets their Rate

  • If the Customer does not select the proper quantity of players, the Coach might be under or overpaid by the Customer

• When the correct quantity of players is picked, the Reservation Holder will invite their friends to the private lesson with a “split the bill” link, or a link that will allow their friend to “join for free,” meaning the Reservation Holder will cover their friend’s portion of the bill

  • To learn more, read about How does Bill Splitting work?

Read here to learn more about The Spot+ pricing model.

• If a Customer books a private Reservation and adds a Coach for a lesson, the Coach rate CANNOT BE SPLIT between the Reservation Holder and the other Customers attending the Reservation lesson

• Instead, the Reservation Holder is on the hook for the total cost of the Coach rate

• The reason why the cost cannot be split is because with Spot+ pricing:

  • The Reservation Holder is on the hook during the booking flow ONLY for their spot

  • Then the Reservation Holder invites their friends to join with a Paid or Free invitation link

    • The Paid invitation link means the invitee will pay for their spot

    • The Free invitation link means the invitee will have their spot covered by the Reservation Holder

  • The system does does not know how many Customers will join the private Reservation, and thus does not know how to accurately split the Coach rate

• If the Reservation Holder wants to invite their friends to the private lessons, it’s important that the Reservation Holder selects the correct Group size of players who will take the private lesson with the Coach

  • It is extremely important for the Customer to select the correct group size because

    • The Coach can be paid different amounts when different quantities of players are taking a private lesson

    • The invitations will cost different amounts based on the number of players the Reservation is booked for

  • If the Customer does not select the proper quantity of players, the Coach might be under or overpaid by the Customer, and the Front Desk of the Club will likely need to adjust the Reservation once the Customer comes in to play

    • To learn more, read about:

      • What if a Customer who books a 2-person Reservation and shows up with 3 people?

      • What if a Customer books a 3-person Reservation and shows up with 2 people?

Note for PodPlay's International Clients: Coaches are not paid through the PodPlay system if the Club is located outside of the U.S. The reason for this is that paying a Coach through the system would require a cross-border transfer, resulting in a currency exchange. Coaches at Clubs located outside of the U.S. should still be added properly to all Events and Coaching lessons, then the Club pays the Coach outside of the system. Clubs can easily manage how much a Coach needs to be paid using the Export button on the Coach page in the Dashboard. Data included inside the exported CSV includes:

• A list of all private lessons, clinics, and other activities each Coach taught

• How much money was listed on the Coach's rate during each lesson, clinic, or event

This CSV provides a clear, organized summary of Coach compensation.