Community Chat
Email to Customers about Community Chat Launch
The two emails below are drafted messages. You can edit them as needed to fit your brand voice. They can be leveraged as potential emails you send to ...
FAQs about Community Chat
The DM groups are limited to 20 people when a Customer creates the group. Moderators can create a DM group chat larger than 20 people, up to 50. There...
Setting Up Community Chat
The Community Chat feature is $100/month on the Basic+ plan . The Community Chat feature is included at no additional cost on the Pro or Autonomous ...
Admins on Chat
With the Staff or Moderator role in Community Chat, you can: See total members Edit channels Create channels Pro Tip : Avoid creating too many default...
First Message in Community Chat
The below message is the first message you can send to your Customers in the Community Chat. It can be sent in a FAQs and Rules channel. Welcome to [C...