Onboarding PodPlay
Begin your onboarding process with PodPlay
Onboarding Guide
Existing Club Migrating Process
Edited 7 months ago
The process starts with an in-depth demonstration and an ongoing discussion about the PodPlay System and how it can support your club/business. You’...
New Club Onboarding Process
Edited 7 months ago
The process starts with an in-depth demonstration and an ongoing discussion about the PodPlay System and how it can support your club/business. You’...
Setting up for Success
Migrating Customers from an Existing Club
Edited 23 days ago
If you’re transitioning from another software over to the PodPlay system, you can provide your PodPlay Customer Success Manager (CSM) a CSV file with ...
Drafted Email Templates for Customers
Edited last month
When migrating from one reservation system to the PodPlay system, a best practice is to email your current Customers about how to access the Club’s ne...
Example Event Descriptions
Edited 2 months ago
When creating an Event, the Admin has an opportunity to write a public description. These descriptions are within an Event and build the Customer’s in...
Front Desk Set-up
Edited 2 months ago
Opening up your Club is exciting and stressful, so we have a recommended set-up for the front desk of your Club to make things easier. If you Club wil...
PodPlay Support
Staging & Production Environments
Edited 11 months ago
Think of your Staging Environment as a sandbox you can play in. This is where you can practice how to use the system and simulate what it’s like to us...
PodPlay Customer Success Manager
Edited 11 months ago
What is a PodPlay Customer Success Manager? The Customer Success Manager (CSM) is a PodPlay employee and your advocate and consultant for all things P...