Onboarding PodPlay
Begin your onboarding process with PodPlay
Onboarding Guide
Existing Club Migrating Process
The process starts with an in-depth demonstration and an ongoing discussion about the PodPlay System and how it can support your club/business. You’...
New Club Onboarding Process
The process starts with an in-depth demonstration and an ongoing discussion about the PodPlay System and how it can support your club/business. You’...
Setting up for Success
Migrating Customers from an Existing Club
If you’re transitioning from another software over to the PodPlay system, you can provide your PodPlay Customer Success Manager (CSM) a CSV file with ...
Drafted Email Templates for Customers
When migrating from one reservation system to the PodPlay system, a best practice is to email your current Customers about how to access the Club’s ne...
Example Event Descriptions
When creating an Event, the Admin has an opportunity to write a public description. These descriptions are within an Event and build the Customer’s in...
Front Desk Set-up
Opening up your Club is exciting and stressful, so we have a recommended set-up for the front desk of your Club to make things easier. If you Club wil...
PodPlay Support
Staging & Production Environments
Think of your Staging Environment as a sandbox you can play in. This is where you can practice how to use the system and simulate what it’s like to us...
PodPlay Customer Success Manager
What is a PodPlay Customer Success Manager? The Customer Success Manager (CSM) is a PodPlay employee and your advocate and consultant for all things P...